Your purchase comes with a one-year limited warranty, starting from the date. This warranty covers any defects in materials and workmanship.
Exclusions: This warranty does not extend to accidental damage or abuse.
Refunds will be processed within 5-10 business days, and we offer hassle-free returns for 30 days.
Return Process: Please email your order number along with the reason for your return. Refunds or exchanges will be issued after inspection.
Delivery Time: Most orders are delivered within 7-10 business days. Eco-Friendly frames are custom made and custom ordered. Delivery time can vary as a they are hand carved.
Frame Issues: If you encounter any problems, please email us photos for assistance.
