Warranty, Returns, and Shipping Information

 

Warranty: Enjoy a one-year limited warranty covering defects in materials and workmanship (including hinges and screws) from purchase date. Refunds are processed within 5-10 business days.

Return Process: Email us your order number and return reason. We’ll provide instructions. Refunds or exchanges are issued after inspection.

Exclusions: Warranty does not cover accidental damage, misuse, lens scratches, or improper cleaning damage.

Return Policy: Hassle-free returns accepted within 30 days.

Shipping: Free shipping on orders over $79.

Delivery Time: Orders typically arrive in 7-10 business days.

Custom/Handcrafted Frames: Contact us for timelines on custom or handcrafted frames.

Contact Us: Email your order number and issue details or photos for assistance.