Shipping, Returns & Warranty Information
Warranty: One-year limited warranty covering defects in materials and workmanship (including hinges and screws) from the date of purchase. Refunds are processed within 5-10 business days, and we offer hassle-free returns for 30 days.
Return Process: Email your order number with the reason for the return. Refunds or exchanges will be processed after inspection.
Exclusions: Warranty does not cover accidental damage, misuse, lens scratches, or improper cleaning.
Shipping: Free shipping on all orders.
Delivery Time: Most orders are delivered within 7-10 business days.
Custom/Handcrafted Frames: For delivery timelines on custom or handcrafted frames, please contact us.
Frame issues: email us photos for assistance.