Shipping, Returns & Warranty Details

 

Warranty: Enjoy a one-year limited warranty covering defects in materials and workmanship (including hinges and screws) from purchase date. Refunds are processed within 5-10 business days.

Return Process: Email us your order number and reason for return. We’ll provide instructions. Refunds or exchanges are issued after inspection.

Exclusions: Warranty does not cover accidental damage, misuse, lens scratches, or improper cleaning damage.

Return Policy: Hassle-free returns accepted within 30 days.

Shipping: Free shipping

Delivery Time: Orders typically arrive in 7-10 business days.

Custom/Handcrafted Frames: Contact us for timelines on custom or handcrafted frames.

Contact us with photos of your frame issue